FAQs

The Ins And Outs of How We Create Magical Moments

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept PayPal, all major credit/debit cards, & checks. Checks must be mailed. Your payment IN FULL is required within 3 days of the event. If you book a visit with us, yet fail to make your payment within 3 days of the event, your time slot will become available to be booked by someone else. ​

Cancellation Policy

If a client chooses to cancel a party due to weather or unforeseen circumstances or illness, the client may reschedule the event for a date based on availability. An event can only be rescheduled once. Refunds will be given if the cancellation happens before 48 hours of performer's arrival time slot. All retainers are nonrefundable.

Require Retainers

$25 for private playdate appointments

$50 for travel reservations

$100 for venue bookings with the exception of 

$200 for full soiree venue bookings

 

Private events, meet and greets, and event bookings as disclosed on the contract.  

Travel Fees

A small travel fee will apply to celebrations more than 30 miles from our venue in High Point. Please contact us directly to see if this charge will apply.