The Ins And Outs of How We Create Magical Moments

Frequently asked questions

How do I book a princess?

Simply fill out our magical booking form and we will reply via email asap! If you have a yahoo address, be sure to check your subfolders. To officially make it on our books we require a non-refundable retainer to reserve your date, time, and performer(s).

When should I reserve my party?

We typically book packages and events up to 3 months in advance for traveling and 3-6 months in advance for venue. The sooner the better as our royal calendar fills up fast! As soon as you have an event or date in mind, give us a buzz.

What time should I schedule a guest to arrive at my event?

We recommend having us arrive 30 minutes to an hour into your party to allow guests to fully arrive and warm up.

What about boys at my party?

We are children's entertainers which means we cater to all. Do not worry, boys like to meet princesses too and we bring surprises intended to include them in the fun. Our venue is quite princessy, but we do offer some activitiy options for younger boys.

What does my princess bring with her to my party?

She brings EVERYTHING that she will need to create a magical appearance according the package and add-ons booked.

What does the princess do at the party?

The princess will conduct the activities stated in her booked package. However, she will mold the performance according to interest and ages of the little guests in order to create the most perfect appearance possible. (For example: some guests really love the party games and some really love story time, so the princess may spend a little more time on the activity that the guests are more interested in).

Will you attend my charity event?

Please contact us for availability, we LOVE giving back to those in our kingdom. We have a set amount of volunteer hours per a year and our partner charities do get first priority, however we love making magical moments happen when we can.

Can I request a certain performer?

We, of course, welcome requests for a certain performer, but due to high demand of certain characters and scheduling, specific performer assignments cannot be guaranteed. We have multiple cast members playing the same role. Rest assured that we have selected each performer based upon their look-a-like qualities and every performer will arrive with the same high-quality costuming, wigs, make up, and training.

How should I prepare for my performer?

Your performer will arrive with all the supplies needed to perform the package's activities, however, if you have booked the Sparkly Spectacular Package, please take note that table and chairs may be needed to perform your selected activities, such as, make-overs, face painting, and craft time. Preparing an open space for activities and games is ideal for our arrival.

What if I need to cancel or reschedule my party?

Please contact us as soon as possible to cancel or reschedule. You can reschedule up to one week before the event and cancel up to 24 hours before the event. Rescheduling once is free. A party can only be rescheduled once.

Should I tip my performer or fairy godmother?

Tipping is not required but appreciated for exceptional performances. Our performers spend several hours preparing for their roles.

Billing & Pricing

Find The Best Package For Your Budget

Payments Accepted

We accept PayPal, all major credit/debit cards, & checks. Checks must be mailed. Your payment IN FULL is required within 3 days of the event. If you book a visit with us, yet fail to make your payment within 3 days of the event, your time slot will become available to be booked by someone else. ​

Cancellation Policy

If a client chooses to cancel a party due to weather or unforeseen circumstances or illness, the client may reschedule the event for a date based on availability. An event can only be rescheduled once. Refunds will be given if the cancellation happens before 48 hours of performer's arrival time slot. All retainers are nonrefundable.

Travel Fees

A small travel fee will apply to celebrations more than 30 miles from our venue in High Point. Please contact us directly to see if this charge will apply.