FAQs
The Ins And Outs of How We Create Magical Moments
Frequently asked questions
How do I book a princess to visit me?
Simply fill out our magical booking form below and we will reply via email asap! If you have a yahoo address, be sure to check your subfolders. To officially make it on our books we require a non-refundable retainer to reserve your date, time, and performer(s).
When should I reserve my party?
We typically book packages and events up to 3 months in advance for traveling and 3-6 months in advance for venue. The sooner the better as our royal calendar fills up fast! As soon as you have an event or date in mind, give us a buzz.
What time should I schedule a guest to arrive at my event?
We recommend having us arrive 30 minutes to an hour into your party to allow guests to fully arrive and warm up.
What about boys at my party?
We are children's entertainers which means we cater to all. Do not worry, boys like to meet princesses too and we bring surprises intended to include them in the fun.
What does my princess bring with her to my travel party?
Every travel appearance includes tons of engaging activities geared to your little guests, prizes, photo opportunities, and tons of magical moments! Your performer will provide everything needed to do the activities according the package and add-ons booked.
What does the princess do at my travel party?
The princess will conduct the activities stated in her booked package. However, she will mold the performance according to interest and ages of the little guests in order to create the most perfect appearance possible. (For example: some guests really love the party games and some really love story time, so the princess may spend a little more time on the activity that the guests are more interested in).
Will you attend my charity event?
Please contact us for availability, we LOVE giving back to those in our kingdom. We have a set amount of volunteer hours per a year and our partner charities do get first priority, however we love making magical moments happen when we can and we give discounts when we can.
Can I request a certain performer?
How should I prepare for my performer to come to my travel party?
What if I need to cancel or reschedule my party?
Changes to Venue, Party Start Time, No Shows, and Cancellations Any changes to party start time and venue appointment must be discussed with the booking team. Changes will be accommodated based on availability. Based on venue location, additional travel fees may be required if the venue is in a different city than originally quoted. In the event that any appointment needs to be canceled or modified, please notify us as soon as possible. We understand life happens, if a client chooses to cancel a party due to weather or unforeseen circumstances or illness, the client may reschedule the event for a date based on current calendar availability. We will apply your retainer to another date/time as a one-time courtesy. Booking retainers are good for 6 months, multiple reschedulings are subject to additional fees. Any cancellations made within 48 hours prior will not receive a balance refund. In the case of severe weather or major unforeseen circumstances or performer illness, Reserving Royalty LLC reserves the right to reschedule or cancel your party. Exceptions under extreme circumstances are up to the discretion of Reserving Royalty management. All booking retainers are non-refundable.
Should I tip my performer or fairy godmother?
Tipping is not required but appreciated for exceptional performances. Our performers spend several hours preparing for their roles.
What's the difference between a Playdate and a Venue Party?
Can a request a character you don't currently offer?
Of course! We would love to hear who you are interested in us bringing to life. A couple of things to note, we will not offer mascot/fur characters (think Olaf, the Mouse, etc.).
Do you offer a custom theme or combine themes?
The short answer is no, we do not offer custom theming or combined party themes.
Billing & Pricing
Find The Best Package For Your Budget
Payments Accepted
We accept PayPal, all major credit/debit cards, & checks. Checks must be mailed. Your payment IN FULL is required within 3 days of the event. If you book a visit with us, yet fail to make your payment within 3 days of the event, your time slot will become available to be booked by someone else.
Cancellation Policy
If a client chooses to cancel a party due to weather or unforeseen circumstances or illness, the client may reschedule the event for a date based on availability. An event can only be rescheduled once. Refunds will be given if the cancellation happens before 48 hours of performer's arrival time slot. All retainers are nonrefundable.
Require Retainers
$25 for private playdate appointments
$50 for travel reservations
$100 for venue bookings with the exception of
$200 for full soiree venue bookings
Private events, meet and greets, and event bookings as disclosed on the contract.
Travel Fees
A small travel fee will apply to celebrations more than 30 miles from our venue in High Point. Please contact us directly to see if this charge will apply.